Delivery

DELIVERY CHARGES & OPTIONS

  

UK MAINLAND

 

(orders placed Monday to Friday excluding Bank Holidays)

Option One

Next-Day Delivery - £11.00

Delivery the following working day: Orders must be placed before 13:00, orders will be dispatched the same day for next day delivery.

PLEASE NOTE - this excludes weekends and Bank Holidays.

 

Option Two

Standard Delivery- £5.50

Delivery for most standard orders within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays. 

 

Option Three

Complimentary standard delivery on orders over £100,

Delivery for most standard orders within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.

 

Option Four

Complimentary Click & Collect – Ready in 24 hours 

How it works: Choose from our flagship store at 89 Jermyn Street, London and collect your order at your convenience. (Please check our opening hours before placing your order). You will receive an email to tell you when your order is ready to collect.

  • Please bring a form of a photo ID and something that contains your full name.
  • If someone else collects your order on your behalf, they will be asked for your photo ID as well as their own.
  • You will be asked to sign for the package, to confirm receipt.

You can check Floris London store opening times here

 

UK NON-MAINLAND

(orders placed Monday to Friday excluding Bank Holidays) 

Standard Delivery - £17.20

Delivery for most standard orders within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays. 

Region

Post Code Range and District

Average delivery time-working days

Aberdeen

AB30-35, 44-54

3-5

Arran

KA27

3-5

Northern Highlands

AB36-38, 55-56

3-5

Argyll

FK 17-21

3-5

Guernsey

GY9

3-5

Isle of Man

IM (all)

3-5

Isle of Scilly

TR21-25

3-5

Northern Highlands

HS 1-9

 

3-5

Northern Ireland

All postcodes

3-5

Oban

HS9, KA28, PA20-99, PH33, PH49-99

 

3-5

Orkney & Shetland

All postcodes

3-5

Southern Ireland

All postcodes

 

3-5

Dundee

PH15-18

3-5

Orkney Shetland

All postcodes

3-5

 

EUROPE

(orders placed Monday to Friday excluding Bank Holidays)

Customs authorities in the EU will apply customs, excise and VAT procedures to goods from the UK.  

 

EU Standard Delivery£25

Delivery for most standard orders within 5-10 working days. PLEASE NOTE - this excludes weekends and Bank Holidays. 

Deliveries to mainland Europe, where possible, are made by road service - a dangerous goods surcharge is not applicable.

See the following:

A £64 dangerous goods surcharge is applicable for the shipment of orders containing products with alcohol content, to the following destinations:

  • Andorra, Canary Islands, Cyprus, Iceland, Malta, Montenegro, Serbia

 

REST OF THE WORLD

 

Non-EU Standard Delivery - £35

Delivery for most standard orders within 5-10 working days. PLEASE NOTE - this excludes weekends and Bank Holidays. 

REST OF WORLD- Rest of the World Standard Delivery£60

Delivery for most standard orders within 10-15 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.  

Deliveries to the rest of the world are made by air service.

A £35 dangerous goods surcharge is applicable for all international orders containing products with alcohol content.

 

Switzerland - £40

 

USA Delivery 

Orders for addresses in the USA can be placed via our US website HERE

 

CANADA Delivery 

Orders for addresses in Canada can be placed via our US website HERE

  

RESTRICTED GOODS & SURCHARGES

Unfortunately, due to customs restrictions within certain countries/states, we are unable to deliver the following products which are considered hazardous due to the alcohol content: 

Hazardous Goods:

  • Eau de Parfums
  • Eau de Toilettes
  • Aftershave 
  • Mouth Wash
  • Room Fragrance 

Please CONTACT US to find a list of destinations which we are permitted to send hazardous items.

If you require International Delivery, please be aware of the various customs restrictions that apply to different countries around the world; for example, Japanese Customs restrict all deliveries of toiletry products to a maximum of 24 items per shipment. 

Please check with us, before ordering if you are unsure of the restrictions in your country and we can advise accordingly.

Please note: for both the UK and international orders, the delivery may be delayed due to situations beyond our control, for example, Customs delays, adverse weather conditions or an increase in demand.
Our Customer Service Team will update you if anything changes with your order.

Most UK orders are sent with DPD from our warehouse. We partner with other brands and, in some cases, APC. 
Your dispatch email will contain the carrier and dispatch details for your convenience.

Please note we do not ship to DPD Pickup Shops.

Orders shipped to Europe and the rest of the world will be delivered by DHL or FedEX. 

 

Can’t find the information you are looking for? CONTACT US