DELIVERY CHARGES & OPTIONS
UK MAINLAND
(orders placed Monday to Friday, excluding Bank Holidays)
Option One
UK Mainland Next-Day Delivery - £9
Delivery the following working day: Orders must be placed before 13:00, orders will be dispatched the same day for next day delivery.
PLEASE NOTE - this excludes weekends and Bank Holidays.
Excludes NI and Scottish Highlands
Option Two
Standard Delivery- £5.50
Delivery for most standard orders within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
Option Three
Complimentary standard delivery on orders over £100 (mainland UK only, excl NI and the Scottish Highlands)
Delivery for most standard orders within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
Option Four
Complimentary Click & Collect at 89 Jermyn Street – Ready in 24-48 hours
How it works: Choose from our flagship store at 89 Jermyn Street, London and collect your order at your convenience. (Please check our opening hours before placing your order). You will receive an email to inform you when your order is ready for collection.
- Please bring a form of photo ID and something that contains your full name.
- If someone else collects your order on your behalf, they will be asked for your photo ID as well as their own.
- You will be asked to sign for the package, to confirm receipt.
You can check Floris London store opening times here
Option Five
Royal Mail 48 (Up to 5 samples only) - £2.50
UK NON-MAINLAND
(orders placed Monday to Friday, excluding Bank Holidays)
Standard Delivery - £17.20
Northern Ireland - £10
Delivery for most standard orders is within 3-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
|
Region |
Post Code Range and District |
Average delivery time-working days |
|
Aberdeen |
AB30-35, 44-54 |
3-5 |
|
Arran |
KA27 |
3-5 |
|
Northern Highlands |
AB36-38, 55-56 |
3-5 |
|
Argyll |
FK 17-21 |
3-5 |
|
Guernsey |
GY9 |
3-5 |
|
Isle of Man |
IM (all) |
3-5 |
|
Isle of Scilly |
TR21-25 |
3-5 |
|
Northern Highlands |
HS 1-9
|
3-5 |
|
|
||
|
Oban |
HS9, KA28, PA20-99, PH33, PH49-99
|
3-5 |
|
Orkney & Shetland |
All postcodes |
3-5 |
|
Southern Ireland |
All postcodes
|
3-5 |
|
Dundee |
PH15-18 |
3-5 |
|
Orkney Shetland |
All postcodes |
3-5 |
EUROPE
(orders placed Monday to Friday excluding Bank Holidays)
Customs authorities in the EU will apply customs, excise and VAT procedures to goods from the UK.
EU Standard Delivery- £25
Delivery for most standard orders is within 5-10 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
Deliveries to mainland Europe, where possible, are made by road service - a dangerous goods surcharge is not applicable.
See the following:
A £64 dangerous goods surcharge is applicable for the shipment of orders containing products with alcohol content, to the following destinations:
- Andorra, Canary Islands, Cyprus, Iceland, Malta, Montenegro, Serbia
REST OF THE WORLD
Non-EU Standard Delivery - £35
Delivery for most standard orders within 5-10 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
REST OF WORLD - Rest of the World Standard Delivery - £60
Delivery for most standard orders is within 10-15 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.
Deliveries to the rest of the world are made by air service.
A £35 dangerous goods surcharge is applicable for all international orders containing products with alcohol content.
Other Regions
Switzerland - £28
Middle East (including Bahrain, Jordan, Kuwait, Saudi Arabia and U.A.E) - £45
USA Delivery
Orders for addresses in the USA can be placed via our US website HERE
CANADA Delivery
Orders for addresses in Canada are a £30 flat fee. These are sent from the UK.
Please CONTACT US to find a list of destinations to which we are permitted to send hazardous items.
If you require International Delivery, please be aware of the various customs restrictions that apply to different countries around the world; for example, Japanese Customs restrict all deliveries of toiletry products to a maximum of 24 items per shipment.
Please check with us before ordering if you are unsure of the restrictions in your country and we can advise accordingly.
Please note: for both the UK and international orders, the delivery may be delayed due to situations beyond our control, for example, Customs delays, adverse weather conditions or an increase in demand.
Our Customer Service Team will update you if anything changes with your order.
Most UK orders are sent with DHL/UPS from our warehouse. We partner with other couriers sometimes. Your dispatch email will contain the carrier and dispatch details for your convenience.
Please note we do not ship to DPD Pickup Shops.
Orders shipped to Europe and the rest of the world will be delivered by DHL or FedEX.
Can’t find the information you are looking for? CONTACT US
